Two-Factor Authentication (2FA): Protecting Your Account

What is Two-Factor Authentication (2FA)?

2FA is an extra layer of security that requires two different forms of identification to access your account. It combines something you know (like a password) with something you have (like your phone or email).

Why do we use 2FA?

We implement 2FA to:

• Enhance the security of your account
• Protect your assets from unauthorized access
• Reduce the risk of identity theft and fraud

What 2FA options do we offer?

We currently support three 2FA methods:

• SMS: A code sent to your registered mobile number
• Email: A code sent to your registered email address
• Password: Your account password as the second factor

What if I lose access to my 2FA method?

Contact our support team immediately. We have a secure process to verify your identity and restore access to your account.

Can I change my 2FA method?

Yes, you can change your 2FA method in your Security Settings at any time.

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